Set-up fee: £9.95 router delivery plus £10 connection fee. Sky Broadband Superfast £25 a month - new Sky customers: Offer ends: 29/11/21. If you don’t have a calls package, charges may apply, check your provider’s tariff guide. If you’re not with Sky Talk, calls to 03 numbers cost the same as calls to 01 or 02 numbers and are included in your calls package. Calls to Sky contact centres are free for Sky Talk customers. General: Sky Hub is loaned to you at no cost, it must be returned at the end of the broadband subscription.
Top Performing Provider: Sky received the joint fewest complaints per 100,000 customers measured by Ofcom for fixed broadband only (excludes landline) in its latest Telecoms and Pay TV Complaints Report (published 06 September 2021). Lines are monitored for instability and speed degradation. Remote line monitoring may involve up to 90 second daily outage. Find out more about Sky’s Speed and Wi-Fi Guarantees at Sky Broadband Boost: Requires Sky Broadband Superfast. External factors such as internet congestion and home wiring can affect speed. See sky.com for more details and our Usage Policies. Average download speed: shown for fixed line connection to your Hub excludes Wi-Fi performance which varies by device and home environment. Sky Broadband Superfast: Average speeds: 59Mbps (download) and 16Mbps (upload). See sky.com for more details, usage policies and to check your speeds. Compatible line required otherwise £20 connection charge may apply. Offer not available with any other offers. Standard prices apply after 18 months (currently £33pm for Sky Broadband Superfast and £5pm Sky Boost). Requires new 18-month terms for either Sky Broadband Superfast (£25 per month (pm) includes line rental), Sky Broadband Boost (£3 per month (usually £5 pm)) or both. Switching: Excludes Virgin and other non-Openreach customers. Only available to recipient of this communication. Sky Broadband Superfast £25 a month - existing Sky TV customers: Selected Sky fibre areas only.
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